ROOM ATTENDANT (FT)

Hard Rock Hotel and Casino; Ottawa; On-site; CAD 30,000 - 50,000; Full time

Job summary

An exceptional venue in Canada's capital city seeks dedicated housekeeping staff to maintain high standards of cleanliness and guest satisfaction. As part of a dynamic team, you will ensure that hotel rooms are impeccably prepared for guests, embodying the spirit of rock 'n' roll hospitality. This role offers a unique opportunity to work in a vibrant environment, where your contributions directly enhance the guest experience. If you are passionate about hospitality and enjoy a lively atmosphere, this position is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Previous hotel cleaning experience preferred.

Responsibilities

• Ensure hotel rooms are cleaned to established property standards.
• Service guest rooms and maintain cleanliness of supplies.
• Promote positive guest and team member relations.

Skills

Hotel Cleaning Experience

Guest Relations

Safety Standards

Education

High School Diploma

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Under the direction of the Housekeeping Manager, the incumbent ensures hotel rooms are cleaned to established property standards.

• Service guest rooms using cleaning agents and equipment in adherence to department policies.
• Remove, inventory and replace soiled linens and prepare rooms for guest arrivals.
• Organize and replenish guest room amenities.
• Maintain a clean and orderly cart with adequate supplies.
• Maintain a clean, safe, hazard-free work environment within areas of responsibility.
• Promote positive guest and team member relations at all times.
• Perform other duties as assigned.

Qualifications

High school diploma or equivalent and previous hotel cleaning experience is preferred.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.