Room Attendant

Gateway Casinos & Entertainment; Ramara Township; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading entertainment company is hiring a Room Attendant in Ramara Township, Ontario. This part-time role requires strong communication skills and the ability to work in a fast-paced environment. The successful candidate will be responsible for maintaining cleanliness and guest satisfaction in hotel rooms. Competitive pay and opportunities for career development are offered.

Qualifications

• Must provide a clean criminal history certificate on an annual basis.
• Reliable and dependable work ethic.
• Ability to push/pull a cart (50 lbs) safely.

Responsibilities

• Check climate control, lights and alarm clock; report broken items.
• Clean glass surfaces and dust furniture.
• Vacuum carpets and report stains.

Skills

Good verbal and written English communication skills

Time management skills

Ability to work independently and in a team

French language skills

Job description

Job Type: Part-Time

Wages: Start Rate: $17.71; 520 Hour Rate: $19.93; 1-Year Rate: $22.14

Job Title/Classification: Room Attendant
Department: Hotel
Employment Type: Part-Time
Shift Assignment: Day, Tue/Wed OFF x 2
Wages: Start Rate: $17.71; 520 Hour Rate: $19.93; 1-Year Rate: $22.14
# of Vacancies: 2
Posting Date: October 8, 2025
Application Deadline: October 14, 2025

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

Who We Are
Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway employs approximately 8,648 people and offers a wide range of gaming, dining and hotel facilities. Further information is available at www.gatewaycasinos.com.

Why Work For Us
Gateway celebrates and empowers employees. A career at Gateway offers a great atmosphere, opportunities for career advancement, ongoing training and leadership programs across locations. Join us today!

Key Responsibilities

• Check climate control, lights and alarm clock; adjust as needed; ensure TV remote works; report broken items to the Main Linen Room Attendant.
• Ensure the compendium binder is up to date; draw shears.
• Check room supplies and replace items; empty trash containers; contact Room Service to remove any dishes.
• Strip and inspect beds; load soiled linen on cart; change bed pads if soiled and turn mattresses if worn in areas.
• Make beds according to hotel standards including roll-away beds before removal.
• Clean glass surfaces such as mirrors and shower walls.
• Dust and polish furniture, fixtures and clean vents.
• Vacuum carpets, including moving furniture; report stains to the Housekeeping department.
• Clean/scrub and dry wash basins, fixtures, pipes under basins, shower heads, tiles, bathtub and toilets; replace toilet rolls and tissues.
• Sweep and wash bathroom floors.
• Replace soiled linens and provide supplies of laundry bags and slips.
• Sign in and out for keys per Resort procedures and devices on issue sheets; report and deliver items found to the Supervisor.
• Lock and secure doors when leaving the room to ensure guest safety and confidentiality of guest information.
• Clean and verify status of rooms in a priority sequence, note discrepancies.
• Comply with Hotel Policies and Procedures and perform other tasks as assigned by management.
• Maintain a professional appearance and high level of professionalism, service etiquette and positive demeanor at all times.
• Directly or indirectly provide for superior customer service and promote good employee relations with co-workers.
• Report room deficiencies to Supervisor; clean Public Areas, deliver requested items to rooms and deliver linen as required.
• Perform other duties as assigned.

What Youll Require

• Must provide a clean criminal history certificate on an annual basis.
• Must be able to work independently and in a team environment.
• Reliable and dependable work ethic; good verbal and written English communication skills.
• Good time management skills; ability to multi-task in a busy, fast paced work environment.
• Ability to push/pull a cart (50 lbs) safely and maneuver in all directions.
• Ability to bend to floor level and demonstrate ability to reach, twist and stretch; ability to safely bend at waist using proper knee bending and lifting techniques.
• Must be able to frequently lift and move housekeeping supplies and equipment up to 50 lbs; able to perform essential duties requiring frequent use of hands, wrists, arms, shoulders and back.
• Ability to walk and stand for prolonged periods (8-hour shifts).
• Ability to use proper Personal Protective Equipment and cleaning supplies as per departmental SOPs.
• French language skills (verbal and written) are an asset.

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. If this is not the right fit, follow us on our careers pages. Gateway posts/recruit in accordance with applicable Collective Agreements. Gateway is an equal opportunity employer and provides employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation, please advise Human Resources.