Room Attendant

Hampton Inn by Hilton; Kamloops; On-site; CAD 35,000 - 45,000; Full time

Job summary

A trusted hotel brand in Kamloops is seeking a dedicated Room Attendant. In this full-time, on-site position, you will ensure the cleanliness and maintenance of guest rooms and public areas. Key responsibilities include making beds, cleaning surfaces, and addressing guest requests promptly, all while adhering to high standards of service. Ideal candidates will have proficiency in housekeeping tasks, strong communication skills, and a positive attitude for a fast-paced environment.

Qualifications

• Proficiency in housekeeping tasks, including cleaning guest rooms and maintaining public spaces.
• Strong communication skills to interact professionally with guests and team members.
• Ability to work in a physically demanding role.

Responsibilities

• Ensure the cleanliness and maintenance of guest rooms and public areas.
• Make beds, clean surfaces, and replenish amenities.
• Address guest requests promptly to ensure a comfortable stay.

Skills

Housekeeping proficiency

Strong communication skills

Customer service skills

Attention to detail

Job description

Hampton Inn by Hilton is part of Hilton's globally trusted and recognized hotel brand, known for offering exceptional hospitality and comfort at an accessible value. Committed to delivering excellent guest experiences, Hampton Inn provides a welcoming atmosphere and reliable service for travelers worldwide. With a culture focused on teamwork and professionalism, we aim to create a positive environment for both guests and our employees. If you're passionate about customer service and attention to detail, Hampton Inn by Hilton provides a supportive and inclusive workplace to grow your career.

Role Description

We are looking for a dedicated Room Attendant to join our team in Kamloops, BC. This is a full-time, on-site role where you will ensure the cleanliness, orderliness, and overall maintenance of guest rooms and public areas in the hotel. Key responsibilities include making beds, cleaning surfaces, replenishing amenities, and addressing guest requests promptly. You will play a vital role in delivering an outstanding and comfortable stay for our guests while adhering to Hampton Inn's high standards of hospitality and safety.

Qualifications

• Proficiency in housekeeping tasks, including cleaning guest rooms and maintaining public spaces
• Experience with laundry operations, such as washing, folding, and restocking linens
• Strong communication skills to interact professionally with guests and team members
• Demonstrated customer service skills, ensuring guest satisfaction and addressing their needs effectively
• Ability to work in a physical role that may include lifting, bending, and standing for extended periods
• Attention to detail and a thorough approach to cleanliness and order
• Flexibility to work various shifts, including weekends and holidays
• Previous experience in a similar role is an asset but not required
• A positive attitude and the ability to work as part of a team in a face-paced environment