Room Attendant

Kootenay Employment Services Society; Cranbrook; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Room Attendant to ensure cleanliness and organization within guest accommodations at Fairmont Hot Springs Resort. This position includes a variety of responsibilities, from making beds to using technology for room assignments, all while contributing to a positive guest experience. The ideal candidate is physically fit, enjoys teamwork, and aligns with our core values of respect and passion.

Benefits

Access to mineral hot springs pools

Discounts on F&B, Retail and Lodging at the resort

Shared Employee Accommodations available at a subsidized rate

Participation in Employee Experience Awards

Qualifications

• Must be physically fit and able to lift up to 25 pounds.
• Comfortable using tablet touchscreen technology to receive room assignments.

Responsibilities

• Responsible for the general clean-up and organization of guest rooms.
• Cleans guest rooms and guest areas, including various tasks such as making beds and cleaning bathrooms.
• Participates in ongoing training and assists the Laundry team as needed.

Skills

Physically fit

Ability to use cleaning products

Comfortable using tablet touchscreen technology

Job description

Requirements - Must be physically fit
- Able to use cleaning products
- Able to stand, bend, push and pull
- Able to lift up to 25 pounds
- Comfortable using tablet touchscreen technology to receive room assignments from HotSOS

Duties Position Summary - The Room Attendant is responsible for the general clean-up and organization of guest rooms, and for working as part of the Housekeeping team.

Major Duties & Responsibilities:
- Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, cleaning kitchen areas
- May be required to clean suites and cabins which have kitchens; washing dishes, restocking cutlery items, wiping counters and appliances in addition to sleeping and sitting areas.
- Clean up to 14 credits per shift (1 credit is equivalent 30 minutes of cleaning according to cleanliness standards, a credit value is assigned to each guest room/suite/cabin based on its size and complexity
- Use tablet touchscreen technology to receive room assignments from HotSOS and update room cleaning status as required
- Stocking linen rooms, pushing carts, stocking carts
- Proper and safe usage of cleaning products including wearing all required personal protective equipment
- Support and assist Laundry team in tasks, duties and scheduling required to maintain successful operational departments
- Report maintenance problems in guest rooms and public areas immediately using HotSOS
- Participate in on-going training with equipment, tasks and duties
- Follow and adhere to lost and found procedures (for example anything found in rooms that are vacant must be turned into a Housekeeping Supervisor)
- Ensuring the safety and security of guest rooms while servicing
- Assisting guests with requests or directions
- Co-operate and accept other assignments as and when required

About Us
Who We Are: Fairmont Hot Springs Resort, home to Canada’s largest natural mineral hot springs, is a year-round destination nestled in the heart of the British Columbia Rocky Mountains and the stunning Columbia Valley. Guests and day visitors can enjoy everything one of Canada’s most all-encompassing experiences has to offer including the legendary natural mineral hot springs pools, 45 holes of golf across 3 courses, a stunning RV resort and a campground, the Natural Springs Spa, our family-friendly ski area, and a variety of outdoor experiences and activities that help connect people with the wonder of nature.
Our Mission: To create warm memories in our year-round mountain getaway.
Our Core Values: Act with Respect, Love where you live and work, Everything with Passion, Always do the right thing, and Make it happen
Who You Are: You are connected with our Mission and Core Values. You describe yourself as someone with a can-do attitude, a strong communicator and you work well with guests and colleagues alike to help create an amazing experience on a daily basis.
Perks and Benefits: Golfing at our 2 spectacular courses and our Par 3 during the golf season. Winter season, you can ski at our ski hill. All year round: Access to the mineral hot springs pools. The ability to participate in our Recreation and Experience Activities. Discounts on F&B, Retail and Lodging at the resort. Eligibility to participate in our Employee Experience Awards, i.e. Employee of the Month.

*Shared Employee Accommodations are available at a subsidized rate

To Apply Please use the contact information as directed in the listing.
On Website or through contact provided.