Room Attendant

Accor Apartments & Realty; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where your role is crucial in creating memorable guest experiences. You will ensure that rooms are impeccably clean and well-maintained, contributing to a welcoming atmosphere. This position offers the chance to work in a dynamic environment, collaborating with a diverse team while taking pride in your work. If you enjoy a physical role and are passionate about hospitality, this opportunity is perfect for you. Embrace the chance to grow and learn in a supportive workplace that values your contributions.

Qualifications

• Experience in cleaning or as a room attendant is preferred.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Clean guest rooms thoroughly, ensuring high standards.
• Maintain and restock housekeeping trolleys efficiently.
• Report maintenance issues to ensure guest comfort.

Skills

Room cleaning

Attention to detail

Communication

Time management

Team collaboration

Physical stamina

Education

Previous experience as a cleaner or room attendant

Job description

Innovative and stylish Mantra Melbourne Epping, located just north of the CBD, represents a new standard in hotel accommodation. Featuring a collection of contemporary hotel rooms, one and two bedroom apartments, state of the art conference facilities for up to 500 delegates and the signature Trader Café and Republic Tavern Brewpub featuring Australian cuisine available throughout the day. In your down time, take a short train ride to Melbourne's CBD to indulge in the bustling entertainment, world famous coffee and dynamic art scene culture.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

1. Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.
2. Work diligently within the established guidelines to achieve the impeccable standards we hold dear.
3. Maintain and restock housekeeping trolleys, keeping them organised and well equipped.
4. Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
5. Respect guest privacy and security, upholding our commitment to their comfort.
6. Report maintenance issues promptly, showing your dedication to a flawless experience.

Skills and Experience

1. Previous experience as a cleaner or room attendant is a plus.
2. Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
3. You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
4. You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways.
5. You embrace collaborating with colleagues from various backgrounds.
6. Reliable transportation and availability to work a variety of shifts including weekends and public holidays.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.