Room Attendant

Concord Hospitality Brand; Calgary; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Training and development

Career advancement opportunities

Recognition programs

Job summary

The Concord Hospitality brand invites applications for a full-time Room Attendant at our Calgary Downtown property. You will clean guest rooms to ensure a spotless, welcoming space and uphold safety and cleanliness standards.

Previous hotel housekeeping experience is preferred, with a strong work ethic and reliable, punctual attendance. We offer training, development opportunities, competitive wages, and a culture that values teamwork, recognition, and guest satisfaction.

Qualifications

• Previous housekeeping experience in a hotel.
• Outstanding work ethic, reliability, punctuality and an approachable demeanor, with a strong commitment to Safety.
• Good communication skills, proficient in the English language.
• Positive attitude.
• Able to work with a variety of chemicals and cleaning supplies.
• Understanding of WHMIS.
• Able to work a variety of shifts, including days, evenings, weekends and holidays as needed.
• Physically able to bend, lift, push, crouch, stand and walk for extended periods of time, as well as able to lift or carry up to 30 lbs.

Responsibilities

• Provide the highest quality of service to guests and fellow associates at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain work cart, tools and other equipment in a clean, organized and safe condition.
• Report any service discrepancies to the appropriate manager or supervisor to resolve where possible.
• Report any maintenance deficiencies to the appropriate supervisor or manager.
• Report any safety or security discrepancies to the appropriate manager or supervisor.
• Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.

Skills

English language

Reliability

Punctuality

Safety commitment

Strong work ethic

Job description

We are hiring a full-time Room Attendant!

OUR STORY

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We are in search of a reliable, friendly Room Attendant, responsible for the daily cleaning of guest rooms. Imagine how our guests feel when they open the door to their room and experience a spotless, fresh, clean, welcoming space. The work you do as a Room Attendant has a tremendous impact on our guests’ experience and satisfaction and can make the difference of whether or not guests return to our hotel.

Key accountabilities include:

• Provide the highest quality of service to guests and fellow associates at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain work cart, tools and other equipment in a clean, organized and safe condition.
• Report any service discrepancies to the appropriate manager or supervisor to resolve where possible.
• Report any maintenance deficiencies to the appropriate supervisor or manager.
• Report any safety or security discrepancies to the appropriate manager or supervisor.
• Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.

YOUR STORY

• Previous housekeeping experience in a hotel.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to Safety.
• Someone with good communication skills, proficient in the English language.
• Someone with a positive attitude.
• Able to work with a variety of chemicals and cleaning supplies.
• Understanding of WHMIS.
• Able to work a variety of shifts, including days, evenings, weekends and holidays as needed.
• Physically able to bend, lift, push, crouch, stand and walk for extended periods of time, as well as able to lift or carry up to 30 lbs.

Benefits of Working for Concord Hospitality

• Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package.
• We offer training and development as well as career advancement opportunities.
• We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

• Concord Hospitality invests in our associates by providing training and development at all levels.
• Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.
• Concord's associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence.
• We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven top performer, looking for a culture-rich and award-winning company, and you are ready to represent an amazing brand in a great and thriving location...we may be the perfect fit!