Room Attendant

InnVest Hotels; Burlington; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel management group in Canada seeks a Housekeeping Room Attendant to join their team. The successful candidate will be responsible for cleaning guest rooms, providing excellent service, and maintaining high standards of safety and cleanliness. This is an ideal opportunity for candidates with a flexible attitude and a passion for hospitality.

Qualifications

• Flexible attitude to scheduled shifts, able to work nights, weekends, and holidays.
• Ability to lift and carry objects weighing up to 25 pounds.
• Literacy skills in reading, writing, and oral communication.

Responsibilities

• Clean and service assigned guest rooms according to hotel standards.
• Provide assistance to guests and maintain service quality.
• Work as part of a team to ensure hotel procedures are followed.

Skills

Organizational skills

Time management

Interpersonal skills

Education

Previous hotel cleaning experience

Job description

Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices.

Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.

With over 100 hotels in our portfolio, representing internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. Our management team oversees the day-to-day activities of almost 90 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

· Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.

· Provide genuine service and assistance to guests.

· Maintain room attendant cart, replenishing any items as required.

· Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.

· Keep your supervisor updated on work progress and alert them to any repairs needed.

· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

· May assist with deep cleaning projects.

· Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

· Previous hotel cleaning and customer service experiences are an asset

· Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

· Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period

· Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays

· Flexible and energetic with the ability to work under pressure

· Literacy skills – reading, writing, and oral

· Outstanding organizational, time management, and interpersonal skills

· Work well independently and in a team environment with minimum supervision

· Self-motivated, honest, creative, capable of working in a team environment

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.