Rogers Customer Service Sales Representative

Moonshot Marketing; Burnaby; On-site; CAD 42,000 - 55,000; Full time

Job summary

A leading company in the telecommunications sector is seeking a passionate Customer Service Sales Representative. The role involves providing exceptional service, assisting customers with their needs, and promoting Rogers' products. Ideal candidates are customer-focused and thrive in fast-paced environments. Join a supportive team and enjoy competitive pay, ongoing training, and opportunities for advancement.

Benefits

Competitive hourly pay

Performance-based incentives

Ongoing training and development

Paid vacation

Company benefits

Qualifications

• Experience in customer service, retail, or call center environments is an asset.
• Ability to handle inquiries and troubleshoot issues professionally.

Responsibilities

• Provide friendly and knowledgeable support to customers.
• Assist customers with billing inquiries and service changes.
• Educate customers on new products and promotions.

Skills

Customer Service

Communication

Problem-Solving

Job description

1 week ago Be among the first 25 applicants

We are committed to delivering exceptional customer service while representing one of Canada’s most trusted telecommunications brands. As an Authorized Rogers Representative, we take pride in helping customers stay connected by providing personalized solutions that fit their needs.

We are seeking a customer-focused, solution-oriented professional who is passionate about delivering exceptional service and representing the Rogers brand with excellence. If you thrive on helping others, resolving concerns, and creating positive customer experiences, this is the perfect opportunity for you!

Rogers Customer Service Sales Representative will:

• Be the first point of contact for customers, providing friendly and knowledgeable support.
• Assist customers with billing inquiries, service changes, troubleshooting, and technical support to ensure a seamless experience.
• Listen actively to customer needs and recommend Rogers’ telecommunications solutions, including wireless, internet, TV, and home phone services.
• Resolve customer concerns efficiently with patience, professionalism, and a solutions-oriented approach.
• Educate customers on new products, promotions, and features to help them get the most out of their services.
• Process service activations, upgrades, and account changes with accuracy and attention to detail.
• Maintain up-to-date knowledge of products, services, and policies to provide expert guidance.

Successful candidate is someone who has:

• A passion for customer service and helping people find the right solutions.
• Strong communication and problem-solving skills with a positive, empathetic approach.
• Ability to handle inquiries, troubleshoot issues, and de-escalate concerns professionally.
• Experience in customer service, retail, or call center environments is an asset but not required.
• Comfort working in a fast-paced, team-oriented environment with the ability to multitask.
• A proactive, solutions-focused mindset with a willingness to learn and adapt.
• Availability for flexible shifts, including evenings, weekends, and holidays.

Why work with us?

• Competitive hourly pay, performance-based incentives.
• Ongoing training and development to help you build a successful career.
• A supportive team environment where your contributions are valued.
• Opportunities for career advancement within a growing company.
• The chance to represent a leading Canadian telecommunications brand and make a difference in customers’ lives.
• Paid vacation, company benefits, industry events, networking opportunities, and much more!

If you are ready to build a rewarding career in customer service and sales, we want to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

Referrals increase your chances of interviewing at Moonshot Marketing by 2x

Sign in to set job alerts for “Customer Service Sales Representative” roles.

Richmond, British Columbia, Canada 2 weeks ago

Richmond, British Columbia, Canada $42,000.00-$55,000.00 6 days ago

Surrey, British Columbia, Canada 1 week ago

Burnaby, British Columbia, Canada 1 year ago

Burnaby, British Columbia, Canada 1 month ago

Richmond, British Columbia, Canada 1 day ago

Burnaby, British Columbia, Canada 1 week ago

Burnaby, British Columbia, Canada 8 months ago

Burnaby, British Columbia, Canada 1 week ago

Richmond, British Columbia, Canada 1 day ago

Burnaby, British Columbia, Canada 1 month ago

Burnaby, British Columbia, Canada 1 week ago

Specialist, Customer Service Representative

Burnaby, British Columbia, Canada 3 days ago

Work From Home - Customer Service Sales - Delta, BC

Delta, British Columbia, Canada 3 months ago

Burnaby, British Columbia, Canada 8 months ago

Coquitlam, British Columbia, Canada 1 week ago

Surrey, British Columbia, Canada 8 months ago

Surrey, British Columbia, Canada 8 months ago

Surrey, British Columbia, Canada 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.