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Road Service Technician - Ottawa (2025-9124)
Johnston Equipment
Ottawa
On-site
CAD 60,000 - 80,000
Full time
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Job summary
An established industry player is seeking a skilled Road Service Technician to enhance customer productivity through exceptional service. In this role, you will conduct maintenance and repairs on lift trucks, ensuring operational integrity and reliability. Your technical expertise will be crucial as you diagnose issues and provide solutions directly to clients. With a focus on customer satisfaction and a commitment to quality, you'll thrive in a dynamic environment that values your contributions. Join this forward-thinking company and take your career to the next level with opportunities for growth and development.
Benefits
Qualifications
- 3-5 years of experience as a Mechanical Technician or equivalent.
- Solid knowledge of general Lock-out/Tag-out procedures.
- Ability to work in inclement weather conditions.
Responsibilities
- Conduct maintenance checks and repairs for lift trucks at customer sites.
- Diagnose and repair mechanical, hydraulic, or electrical parts.
- Perform scheduled preventative maintenance and document breakdowns.
Skills
Education
Tools
Job description
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We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!
Position Summary
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
As the Road Service Technician, you will be conducting maintenance checks and repairs for lift trucks and carousels at customer sites providing consistent service and technical knowledge to our customers.
How You’ll Make An Impact
You will be responsible for the overall operational integrity and condition of internal combustion or diesel trucks with following responsibilities:
- Examine overall operational integrity and condition of the trucks
- Diagnose, adjust/repair mechanical, hydraulic or electrical parts then communicating and executing next steps for repair solutions to the customer
- Perform scheduled preventative maintenance.
- Diagnose and order parts according to technical manuals.
- Document and analyze breakdowns based on standard procedures
- As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as being technical savvy
- Minimum of 3-5 years of experience as a Mechanical Technician or equivalent related experience
- Perform duties in inclement weather, with exposure to severe weather conditions
- Must have a Truck and Coach 310T Certification or Heavy Duty Technician Certification.
- Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
- Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements
- Experience with industrial equipment that involves lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
- Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus.
- Able to interpret and implement technical procedures
- Solid knowledge of general Lock-out/Tag-out procedures
- Strong interpersonal and communication skills
- Customer service oriented
- Effective analytical and problem solving skills
- Ability to be flexible and work in a fast paced and changing environment.
- Possess a valid driver’s license
- We offer a competitive salary, incentive program, and an excellent benefits package
- We trust and support you - take ownership of your work and push your ideas from inception to execution
- We want to see you grow - we support your career progression and provide learning and development opportunities
G.N. Johnston Equipment is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
About Johnston Equipment
Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.
We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us…. Make a difference!
Additional Qualifications
Education
- Lift Capacity Inspection Technician Certification an asset
- Automotive Technician Certification or Designation preferred
- Certificates & Designations
- High School
- Post secondary education
- Achieves Results
- Accuracy and attention to detail
- Time Management
- Organizational Skills
- Bona fide job requirement
- A driver’s abstract will be required upon acceptance of an offer and must meet company policy.
- Valid Drivers Licence
- Business Knowledge and Improvement, Identify Solutions
- Collaborates with Others
- Maintains Productive Relationships
- Works Effectively with Others
- Committed to Customers, Customer Service
- Communicates Effectively
- Communicates with Confidence
- Courteous and Professional Manner
- Attentive and Active Listening
- Clear and Concise (oral and written communication)
- Provides Information in timely manner
- Demonstrates Functional Expertise
- Analytical Skills
- Electrical
- Manual Dexterity
- Mechanical
- Work Experience, 2 Years - Related Experience
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesIndustrial Machinery Manufacturing
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Ottawa, Ontario, Canada CA$60,000.00-CA$80,000.00 2 weeks ago
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