Road Service Technician - Ottawa (2025-9124)

Johnston Equipment; Ottawa; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Road Service Technician to join their team. In this role, you will be responsible for conducting maintenance checks and repairs on lift trucks and carousels, ensuring operational integrity and providing exceptional customer service. This position offers a supportive environment that encourages career growth and learning opportunities. If you have a passion for technical work and a commitment to customer satisfaction, this is the perfect opportunity to make a meaningful impact in a dynamic field.

Benefits

Competitive salary

Incentive program

Benefits

Career growth opportunities

Supportive work environment

Qualifications

• 3-5 years of experience as a Mechanical Technician or equivalent.
• Knowledge of mechanical and electrical systems for material handling equipment.
• Ability to interpret and implement technical procedures.

Responsibilities

• Conduct maintenance checks and repairs for lift trucks at customer sites.
• Diagnose and repair mechanical, hydraulic, or electrical parts.
• Perform scheduled preventative maintenance and document breakdowns.

Skills

Mechanical Technician experience

Customer service orientation

Analytical skills

Electrical systems knowledge

Effective communication

Problem-solving skills

Time management

Flexibility to work in fast-paced environment

Education

High School diploma or post-secondary education

Truck and Coach 310T Certification

Automotive Technician Certification

Tools

Hand tools

Electrical/electronic diagnostic tools

Measuring devices

Job description

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions. We take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

Position Summary

Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.

As the Road Service Technician, you will conduct maintenance checks and repairs for lift trucks and carousels at customer sites, providing consistent service and technical knowledge to our customers.

How You’ll Make An Impact

You will be responsible for the overall operational integrity and condition of internal combustion or diesel trucks with the following responsibilities:

• Examine overall operational integrity and condition of the trucks
• Diagnose, adjust/repair mechanical, hydraulic or electrical parts, then communicate and execute next steps for repair solutions to the customer
• Perform scheduled preventative maintenance
• Diagnose and order parts according to technical manuals
• Document and analyze breakdowns based on standard procedures
• Be the front line contact between GNJ and the customer, comfortable with client contact and technical communication

What You’ll Bring To The Table

• Minimum of 3-5 years of experience as a Mechanical Technician or equivalent
• Ability to perform duties in inclement weather conditions
• Truck and Coach 310T Certification or Heavy Duty Technician Certification
• Knowledge of mechanical and electrical systems of battery and engine-powered material handling equipment
• Experience with hand tools, measuring devices, and electrical/electronic diagnostic tools
• Experience with industrial equipment involving lifting, dismantling, maintaining, and installing machinery
• Ability to interpret and implement technical procedures
• Knowledge of Lock-out/Tag-out procedures
• Strong interpersonal and communication skills
• Customer service orientation
• Analytical and problem-solving skills
• Flexibility to work in a fast-paced environment
• Valid driver’s license

Why You’ll Love It Here

• Competitive salary, incentive program, and benefits
• Supportive environment that encourages ownership and idea implementation
• Career growth and learning opportunities

We appreciate all applications; only candidates under consideration will be contacted.

G.N. Johnston Equipment is committed to diversity and inclusion. Qualified group members are encouraged to apply, with accommodations considered as per our policy.

About Johnston Equipment

We provide material handling equipment, service solutions, storage, and automated systems to optimize warehouse productivity. We aim to create innovative solutions and deliver high-quality service. Join us to make a difference!

Additional Qualifications

Education:

• Lift Capacity Inspection Technician Certification (asset)
• Automotive Technician Certification or Designation (preferred)
• High School diploma or post-secondary education

Skills:

• Achieves Results: accuracy, attention to detail, time management, organization
• Driver’s license and clean abstract required
• Business Knowledge and Improvement
• Collaboration and Relationship Building
• Customer Service
• Effective Communication
• Functional Expertise: analytical, electrical, mechanical skills
• Related work experience of at least 2 years