Rituals Artisan - Full Time

Groupe Nordik Inc.; Chelsea; On-site; CAD 32,000 - 42,000; Full time

Job summary

Nordik Spa Village in Chelsea, QC is seeking a Rituals Artisan to learn and deliver diverse world rituals within our spa experience. You will participate in new ritual development and bring high-quality treatments to our guests while promoting our wellness philosophy.

The role focuses on impeccable customer care, adherence to brand standards, and ongoing training in a stimulating spa environment. This is a full-time opportunity offering a vibrant team and opportunities for growth.

Qualifications

• Experience in customer services, the wellness, hospitality (yoga, dance) or tourism industry is an asset.
• Affinity with nature and interest in herbs and plants.
• Bilingualism essential (English and French) given that nearly 75% of our customers are English-speaking.
• Interest in essential oils and natural wellness products.

Responsibilities

• Participate in the creation of new rituals and integrate treatments from around the world in the Spa experience.
• Provide impeccable customer experience according to brand standards.
• Perform daily rituals and treatments for spa guests to ensure an unforgettable experience.
• Participate in continuous training and development.
• Follow the daily processes and rituals.
• Participate in events, seminars and workshops at the Spa.
• Assist in opening/closing duties ensuring cleanliness and safety of the premises.
• Perform any other related duties.

Skills

Customer service

Wellness hospitality

Bilingual English-French

Curiosity to learn

Job description

NORDIK SPA VILLAGE CHELSEA, Chelsea, QC, CA

Rituals Artisan

Nordik Spa Village For those who dream of being somewhere else, Nordik Spa Village is a wellness haven. Offering the widest selection of experiences dedicated to the well-being of the body and mind in North America, Nordik Spa Village allow you to reconnect with the elements, others, and yourself. They present a refuge to escape modern life and the opportunity to give life a moment’s rest.

When you work at Nordik Spa Village , you don't just find a job, you find a family. We are proud that our community is one of the warmest and most welcoming and our guests truly appreciate it. We do everything we can to provide excellent customer care and ensure the well-being of our employees, our artisans.

What we stand for

Our mission is to transform people’s lives, one visit at a time by offering our guests a refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. We are passionate and dedicated team players here at Nordik. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness environment.

What we want

W e are currently seeking a Rituals Artisan who’s highly motivated to learn new skills and will engage in following our new Rituals Program that we are launching.

Reporting to the Rituals Manager, the Rituals Artisan will participate in bringing the Ritual Experiences to a higher level en ensure our guests have an unforgettable quality time in our spa. Our spa guests will experience spa rituals like German Aufguss rituals, Canadian infusion, Latvian Sauna tradition Pirts, Turkish or Moroccan Hammam, Tibetan singing bowls from all over the world. He/she will spread the spirit of our sauna rituals and treatments in our spa.

What you’ll do

• Participate in the creation of new rituals and integrate treatments from all over the world in the Spa experience;
• Provide impeccable customer experience, according to the standards dictated by our brand;
• Perform daily rituals and treatments to our spa guests and making sure they have an unforgettable experience;
• Participate in continuous training and development;
• Follow the daily processes and rituals;
• Participate in organised events, seminars and workshops at the Spa;
• Participate in opening and closing activities of the site by ensuring the cleanliness and safety of the premises;
• Performs any other related duties.

What is the profile needed in order to be successful

• Experience in customer services, the wellness, hospitality (yoga, dance) or tourism industry, an asset;
• Affinity with nature and enjoy learning about herbs and plants;
• Bilingualism essential (English and French) given that nearly 75% of our customers are English-speaking;
• Interest in the use and of essential oils, and natural wellness products;
• Interest in a healthy lifestyle and in the world of Wellness in general;
• Good physical health: tolerance to working in a very hot environment;
• Embodies the spirit of hospitality;
• Curiosity in learning new skills and an ability to speak and perform in front of an audience.

Salary

Based on the pay scale and benefits in effect at Nordik Spa Village.

Work Schedule

Full Time: S chedule during days, evenings and weekends.

Do you want to learn a brand new profession where your creativity will shine?