Risk Manager - Enterprise Risk Management - Regular Full-time 2025-13207 (2025-13207)

Sunnybrook; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading healthcare institution in Toronto is seeking a Risk Manager to oversee enterprise risk management. The role involves providing expert consultation on patient care, leading investigations into safety events, and managing claims. The ideal candidate will have a strong background in healthcare risk management and proven leadership skills. Join a team dedicated to improving patient safety and quality of care.

Qualifications

• 5+ years acute care experience preferred.
• At least 4 years’ experience in healthcare risk management.

Responsibilities

• Provides expert consultation on patient care and policy matters.
• Leads risk response to serious safety events and patient incidents.
• Manages liability, property, malpractice, and injury claims.

Skills

Leadership

Collaboration

Critical Thinking

Attention to Detail

Communication

Education

Health care or health sciences undergraduate degree

Master’s degree

Healthcare Risk Management Diploma or Certification

Tools

Incident Reporting Systems

Electronic Patient Records

HIROC Risk Register

Job description

Join to apply for the Risk Manager - Enterprise Risk Management - Regular Full-time 2025-13207 (2025-13207) role at Sunnybrook.

Summary of Duties:

Risk Management Duties

• Responds daily to organization-wide risk requests to provide expert consultation and advice on patient care, policy, and administrative matters with internal constituents including senior leaders, managers, physicians, clinical staff, and support departments.
• Reviews, audits, and edits Safety Event Reports, ensuring accuracy and follow-up, monitoring for trends, and bringing issues to stakeholders.
• Provides risk consultation to develop and revise policies, procedures, and Emergency Response Codes in collaboration with Emergency Preparedness leads.
• Provides onsite leadership during emergency codes and infrastructure disruptions to ensure effective response and recovery.
• Executes responses to external risk sources such as Coroner’s requests, jury recommendations, and regulatory complaints.
• Participates in or leads key risk and patient safety committees, representing risk management interests.

Quality Of Care Reviews

• Leads risk response to serious safety events and patient incidents, supporting investigations, liaising with families, and implementing recommendations.
• Prepares reports and presentations for system review committees.
• Shares improvement recommendations with leadership for feedback and approval.
• Supports clinical teams in disclosure and communication with patients and families.

Claims Management

• Leads identification and management of liability, property, malpractice, and injury claims.
• Investigates claims with legal and insurance partners; represents hospital at legal proceedings; guides staff through legal processes.

Integrated Risk Management (IRM)

• Supports IRM program through engagement with leaders on enterprise risks and mitigation strategies.
• Uses HIROC IRM Risk Register to document risk assessments, actions, and progress.

Risk Mitigation

• Ensures completion of Risk Assessment Checklists by stakeholders annually.
• Assesses and mitigates risks related to service shutdowns and facility projects, ensuring business continuity.
• Identifies and mitigates risks to improve safety for patients, staff, and the public.
• Collaborates with stakeholders to adopt best practices and meet legal/regulatory requirements.

Qualifications/Skills

• Health care or health sciences undergraduate degree required; clinical background and 5+ years acute care experience preferred; Master’s degree an asset.
• At least 4 years’ experience in healthcare risk management, claims, or leadership roles.
• Training or certification in Patient Safety or Quality Improvement preferred.
• Healthcare Risk Management Diploma or Certification is an asset.
• Experience with incident reporting systems, electronic patient records, and HIROC Risk Register is advantageous.
• Knowledge of the Canadian Incident Analysis Framework.
• Proven leadership, collaboration, critical thinking, attention to detail, and communication skills.
• Experience in education, teaching, or presentations at various organizational levels.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Hospitals and Health Care