Risk Management Advisor - Remote

FedEx Supply Chain; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A global logistics company in Toronto seeks an Advisor of Risk Management for a one-year contract. You will oversee claims, manage relationships with carriers and vendors, and ensure compliance with risk management protocols. Ideal candidates have at least 8 years of experience in risk management and strong communication skills. The role demands proficiency in Microsoft tools and a relevant degree. Competitive salary and benefits are offered.

Qualifications

• 8 years of relevant experience, including 4 years in insurance assessing.
• Strong knowledge of workers' compensation and related laws.
• Insurance designation preferred.

Responsibilities

• Serve as the primary liaison for carriers and vendors.
• Manage claims investigations within 24 hours.
• Evaluate the risk of potential new business.

Skills

Communication skills

Customer service skills

Problem resolution skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Education

Bachelor's degree in a related field

High school / GED

Tools

ADP HRIS / Payroll

Lotus Notes

Job description

You might be a great fit if:

Education / Experience

• Bachelor's degree in a related field and 8 years of relevant experience, including 4 years in insurance assessing risks and claims, including serious injury and complex litigation claims on a national level, OR high school / GED and 10 years of relevant experience with similar insurance background.
• Insurance designation such as Associates in Claims or equivalent is preferred.
• Strong knowledge of workers' compensation, contracts, damages, agency, subrogation, contribution / indemnity insurance, and related laws.
• Proficiency in Microsoft Excel, Word, PowerPoint, Lotus Notes, and ADP HRIS / Payroll.
• Excellent communication, customer service, and problem resolution skills.
• Ability to listen actively, communicate effectively, and respond tactfully to customers.
• Ability to work independently, exercise sound judgment, and manage multiple priorities with attention to detail.

Physical / Cognitive Requirements

• Ability to follow policies and procedures, read, write, and interpret information.
• Mathematical skills: add, subtract, multiply, divide.
• Use of hands to handle or feel objects.
• Sitting, walking, standing for the duration of the shift.
• Visual acuity to perform essential functions.
• Ability to perform physical tasks in a warehouse environment, including lifting up to 50 pounds.

FedEx Supply Chain Inc. and its subsidiaries are equal opportunity employers, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

We are committed to providing access and reasonable accommodations for individuals with disabilities. To request accommodations, please contact us.

This is a one-year contract role.

General Summary

The Advisor of Risk Management acts as the primary liaison, overseeing carriers, TPAs, vendors, and regulatory agencies, explaining programs, resolving issues, and investigating third-party liabilities. Assists with insurance renewals, certificates of insurance, and other risk management activities.

Responsibilities include:

• Serving as the primary liaison for carriers, TPAs, defense counsel, and vendors; overseeing their performance.
• Managing claims investigations to determine eligibility and compensability within 24 hours.
• Communicating effectively with management, coworkers, providers, and agencies to explain programs and resolve issues.
• Evaluating the risk of potential new business with the sales team.
• Reviewing property structures, safety regulations, and insurance coverage needs.
• Investigating third-party liability and ensuring timely notification.
• Determining and documenting reserve allocations for claims exposure.
• Managing all phases of claims, including responding to discovery and engaging legal counsel.
• Providing training to third-party administrators and internal teams to ensure compliance.
• Conducting claim audits, responding to audits, and acting as a liaison with state agencies.
• Generating reports and analyzing claim data.
• Assisting with renewals, certificates, and other risk management duties.

Experience: Unclear seniority level. Key skills include children activity, graphic designing, information technology, FX, airlines, ASIC.

Employment Type: Full-Time

Experience: Years

Vacancy: 1