Revenue Operations Analyst (Analytics)

Cohere; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Inclusive culture

Weekly lunch stipend

Health and dental benefits

RRSP matching

401K, Pension Scheme

100% parental leave top-up

6 weeks paid vacation

Co-working stipend

Job summary

Cohere is seeking a RevOps Analyst to join the Revenue Operations team in Toronto. The role involves enhancing processes that drive revenue growth, collaborating across functions, and managing quote-to-cash processes. A successful candidate will have 3+ years in sales operations, Salesforce experience, and strong communication skills.

Full-time employees enjoy various perks like a weekly lunch stipend, health benefits, RRSP matching, 6 weeks of paid vacation, and a remote-friendly work environment. Join Cohere's inclusive culture at the forefront of AI!

Qualifications

• 3+ years in sales operations or a related role.
• Salesforce, CPQ experience, and Admin certification.
• Familiarity with GTM tech stacks.

Responsibilities

• Partner with GTM leadership for reporting and decision-making.
• Manage quote-to-cash processes ensuring accuracy.
• Enable a 360-degree view of customers in the CRM.

Skills

Sales operations experience

Salesforce experience

Big data experience

Communication skills

Tools

Salesforce

Looker

Tableau

SQL

BigQuery

Snowflake

Job description

Who are we?

Cohere is the leading security‑first enterprise AI company. We build cutting‑edge foundation AI models and end‑to‑end products that solve real‑world business problems. We’re training and deploying frontier models for enterprises who build AI systems, believing our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Every team member helps increase the capabilities of our models and the value they deliver. Cohere is a team of researchers, engineers, designers, and more, all passionate about their craft.

We are a global technology company headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany, and Paris. Join us!

RevOps Analyst (Analytics)

Department: Revenue Operations

Function: GTM Analyst, Analytics

Location: NYC, SF, Toronto

The Revenue Operations team’s mission is to build and maintain the systems, data, and processes that power our go‑to‑market engine. We are looking for a RevOps Analyst, Analytics to join the team, reporting to the Head of Revenue Operations, focused on partnering with the business to deliver insight that drives measurable revenue growth and operational impact.

In This Role You May

• Partner with GTM leadership to elevate reporting, systems, and processes that drive revenue growth and decision‑making.
• Manage and enhance our quote‑to‑cash processes to ensure accuracy and compliance.
• Collaborate cross‑functionally to enable the Revenue team to see a 360‑degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution), and contract data to drive revenue growth and improve sales productivity.
• Drive initiatives to improve data hygiene, reporting accuracy, and CRM governance.
• Manage urgent ad hoc operational requests.

This Role Is a Good Match If You

• Have 3+ years of experience in sales operations or a related role.
• Have Salesforce experience; CPQ experience and Admin certification.
• Have familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics).
• Bring 3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL is a daily habit for you.
• Have experience getting your hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc.).
• Are an excellent communicator with senior management audiences—explaining “what it is”, “why it matters”, and “what should we do” in terms of your data and analysis; delivering customer‑oriented KPIs and dashboards that drive alignment.

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

Full‑Time Employees At Cohere Enjoy These Perks

• An open and inclusive culture and work environment.
• Work closely with a team on the cutting edge of AI research.
• A weekly lunch stipend of $75/£75 or equivalent in your local currency.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% parental leave top‑up for up to 6 months, for either parent.
• Annual enrichment benefits:
  • Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
  • Education & learning stipend for conferences, courses, and coaching.
• Remote‑flexible: offices in Toronto, New York, San Francisco, London, and Paris, plus a co‑working stipend.
• 6 weeks of paid vacation (30 working days).
• Budget for traveling to other offices if you are remote, plus an annual company off‑site.

How And Where We Work

• Cohere is remote‑friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co‑working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI‑enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it does not limit the applications our recruiters may review or consider.