Revenue Operations Specialist

ApprovalMax; Toronto; Híbrido; GBP 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully funded healthcare

Health & wellbeing stipend

Home office setup £500 reimbursement

26 days annual leave + birthday leave

Performance reviews

Growing international business

Descripción de la vacante

ApprovalMax is hiring a Revenue Operations Specialist to support growth across marketing, sales, customer success, finance, operations and support. You’ll improve internal processes, automate workflows, and deliver data-driven insights and dashboards that drive revenue and retention across the customer portfolio.

The role focuses on scaling revenue operations, optimizing CRM data integrity, and collaborating with cross-functional teams.

Formación

• Bachelor’s degree in business or related field.
• 2+ years in high-growth SaaS or consulting with revenue operations experience.
• Experience with HubSpot CRM including custom objects, dashboards and reporting.
• Ability to document logic clearly and work with both technical and non-technical stakeholders.
• Analytical mindset with ability to translate data into actionable insights.
• Interest in revenue tools such as Clay, Attention, Intercom, BI tools; SQL familiarity.

Responsabilidades

• Partner with commercial stakeholders to define requirements and implement scalable, automated revenue operations solutions.
• Scale revenue operations processes across CRM and other revenue tools while maintaining data integrity.
• Develop reports, dashboards, and presentations for commercial teams and leadership; track impact against KPIs.

Conocimientos

HubSpot CRM

Analytical mindset

Written & verbal communication

Stakeholder engagement

SQL

Data storytelling

Educación

Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or equivalent

Herramientas

HubSpot workflows

BI tools

Descripción del empleo

Company Description:

ApprovalMax is award-winning B2B software used by businesses around the world to optimize their money-out processes. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows, and integrates seamlessly with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and finance teams. The company is globally recognized, trusted by over 20,000 businesses globally, a 2026 G2 Leader with 4.8/5 rating and has won ‘Xero App Partner of the Year’ multiple times since 2020 in different countries. As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role in advancing our revenue operations motion and collaborating with key stakeholders across marketing, sales, customer success, finance, operations and support. The primary focus on scaling our customer success and support processes and automations, delivering insights and recommendations that drive revenue growth and retention across our customer portfolio.

Location:

This role is open to candidates based in either the UK or Toronto, Canada. For candidates based in Toronto, the role operates on a hybrid basis, with two days per week in our Toronto office.

Key Responsibilities:

Process Building and Cross-Functional Collaboration

Partner with commercial stakeholders, notably customer success and support leadership to define requirements and propose and implement scalable, automated solutions. Continue to scale existing revenue operations processes, proactively identifying inefficiencies, bottlenecks, and opportunities for improvement. Work closely with teammates to implement improvements across both the CRM and other revenue tools to maintain an integrated revenue operations motion.

Insights & Recommendations

Partner with cross-functional teams to gather and consolidate relevant data across multiple sources, including CRM systems, sales tools, marketing automation platforms, and other databases. Leverage data-driven findings to propose actionable recommendations that support revenue growth and operational excellence. Develop reports, dashboards, and presentations for commercial team members and leadership. Track and measure the impact of implemented changes against key performance indicators.

Continuous Improvement

Stay up to date with industry best practices, emerging trends, and new technologies within revenue operations. Identify and action opportunities for continuous internal process improvement and scalability within the revenue operations team. Maintain and enhance CRM data integrity, reporting structures, and data infrastructure to support better decision-making and performance tracking.

Requirements:

• Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or equivalent experience.
• Deep experience with HubSpot as a CRM, with the ability to work with custom objects, dashboards and reporting, and to build, test and troubleshoot complex workflows (HubSpot certifications preferred).
• 2+ years of experience working in a high growth setting, ideally within SaaS or consulting environment, with a preference for formal revenue operations experience.
• Thoughtful written and verbal communication skills, capable of documenting logic clearly and working with both technical and non-technical stakeholders.
• Analytical mindset, with the ability to interpret complex datasets and generate actionable insights.
• Interest (and/or experience) working with different revenue tools, including Clay, Attention, Intercom, BI tools, SQL and AIComfort navigating ambiguity and changing priorities, with a proactive, problem-solving mindset and a focus on continuous improvement.

What We Offer:

• Salary: Up to £60,000 base salary + variable bonus, dependent on experience and location.
• Healthcare: Fully funded healthcare cover.
• Health & Wellbeing: Health & Wellbeing Benefit Stipend.
• Home Office Setup: One-off £500 reimbursement following successful completion of probation.
• Annual Leave: 26 days of paid time off + 1 day birthday leave.
• Service-years recognition financial reward
• Regular performance-based compensation reviews
• Growing international business with 20,000+ subscribers