Revenue Commission Manager

Uncork Capital; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Uncork Capital is seeking a Head Cashier to manage front-end operations in a retail setting. The role emphasizes fast, friendly service and accurate checkout processing while maintaining Self-Checkout areas and aiding in supervision and training of team members.

Ideal candidates have 1+ years of cashier experience and demonstrated ability to coach others, with a focus on customer satisfaction and loss prevention.

Qualifications

• 1+ years of cashier experience preferred for Head Cashier.
• Experience in supervising, coaching or training other Front End Associates is advantageous.

Responsibilities

• Process Checkout and/or Return transactions accurately and quickly.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to assist customers and identify selling opportunities.
• Follow policies to minimize shrink.
• Lead Cashiers by expediting price checks and approving POS transactions and markdowns for various registers.
• Escalate customer issues to the appropriate level.
• Support training and development of other Front End Associates.

Skills

Customer service

Cashier experience

Job description

78092BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.