Revenue Clerk

City of St. Catharines; St. Catharines; Hybrid; CAD 58,000 - 66,000; Full time

Job summary

Join the City of St. Catharines as a Revenue Clerk, where you will play a vital role in maintaining tenant agreements, managing special event parking, and assisting with municipal tax processes. You will work in a dynamic environment with a commitment to community service, ensuring the city thrives safely and sustainably. Enjoy competitive salary and benefits, a supportive team, and the opportunity to make a meaningful impact.

Benefits

Health, dental, vision, and life insurance coverage

Enrollment in the OMERS pension plan

Training and development funds for career growth

Flexibility with hybrid work environment

Qualifications

• 1 year of Municipal experience related to property tax and tax assessment.
• Financial Accounting courses or diploma are an asset.
• Experience with the Municipal Act and Assessment Act.

Responsibilities

• Maintain tenant agreements and drive special event parking billing.
• Assist in maintaining the tax system and handling ownership changes.
• Communicate and coordinate with event management for special events.

Skills

Proficiency in mathematics

Accounting

Exceptional customer service

Effective time management

Education

Grade 12 education or equivalent

Completion of the Municipal Tax Administration Program

Tools

Microsoft Office 365

Central Square Taxes

People Soft

AMANDA

Job description

Join us to shape the future of St. Catharines!

About the City:

At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.

About the Role:

Reporting to the Revenue and Collections Manager, the Revenue Clerk is responsible for maintaining tenant agreements and billing accordingly and for preparing and balancing all designated special event parking identified. In a back-up capacity, this position is responsible for maintaining ownership changes, mailing address changes and mortgage company interest.

What You Will be Doing:

• Assist in maintaining the tax system and files for sales of property, ownership / mailing address changes, transfers from law firms, assessment listings (MPAC), and notification from homeowners. Research, interpret and provide follow-up related to billing, assessment, and taxation.
• Assist with tax registration process in an administrative capacity, such as but not limited to preparing and creating files, updating spreadsheets, and printing notices.
• Act as liaison with the Meridian Centre and Performing Arts Centre staff to ensure all events have been communicated for those identified as “Special Event” parking.
• Coordinate with the Operations Manager of the security company to ensure all identified lots are staffed accordingly.
• Maintain supplies required to carry out Special Event parking.
• Prepare and balanceof all special event parking including verifying invoices and monthly reconciliation of bank deposits.
• Perform sorting, wrapping and counting of the daily coin collection by operating mechanical sorters and wrappers. Prepare full coin boxes for bank deposit and maintain supplies required for daily coin counting.
• In co-ordination with the Accounting and Process Leader, obtain current pay station reports and count / balance coin and cash cassettes from city owned garage pay stations and replenish bill cassettes.
• Liaise with property owners to prepare required tenant contracts. Review, follow-up and maintain up to date records of legally binding tenant contracts. Prepare bills for homeowners and tenants as required.
• Assist with Water and Tax Collections, in a back-up capacity, when needed.
• Reconcile monthly payments received from Honk mobile, Precise Parklink and others as identified and upload and reconcile re-occurring monthly garage permit payments.
• Perform other similar and related duties as required.

These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution.

About You:

Qualifications:

• Grade 12 education or equivalent.
• Completion of the Municipal Tax Administration Program.
• One (1) year of Municipal experience related to property tax and tax assessment.
• Financial Accounting courses or diploma are an asset.
• Experience with and knowledge of the Municipal Act, Assessment Act and all other relevant legislation.
• Experience with plans and maps.
• Effective time management skills and attention to detail with the ability to organize work to meet deadlines, multi-task, and work independently in situations with minimal supervision.

Skills:

• Proven accounting and proficiency in mathematics.
• Proficient in Microsoft Office 365 and quick to learn new software and tools. Experience using Central Square Taxes, Vailtech, People Soft, AMANDA, and Work Manager are an asset.
• Exceptional customer service skills with a strong sense of public service.

Other Requirements:

• Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
• A demonstrated commitment to enhancing a safety culture.

What’s in it for you:

• Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage (for eligible positions).
• Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement. Learn more at OMERS.
• Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
• Professional Development: Access training and development funds to support your career growth.
• Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
• Great People: Work with a supportive team and a leadership team focused on growth and success.

Other Job Details:

• Pay Rate: $58,258 to $65,447
• Employee Group: CUPE 157
• Department: Financial Management Services
• Position Type: Full-time, Temporary (approx. 18 months)
• Work Mode: Hybrid
• Work Location: City Hall
• Hours of Work: Monday – Friday; 8:30 AM to 4:30 PM
• Number of Openings: 1
• Job ID: 2025-130
• Posted Date: June 10, 2025

Additional Information:

To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at www.stcatharines.ca/jobs. Applications received through other channels will not be considered. We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.

For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.

They City of St. Catharines does not use AI Technology in any part of the recruitment process.

Employment Equity, Inclusivity and Accommodation:

Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform the Human Resources Division of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process.

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