Return to Work Specialist FT Perm (Specialist, Return to Work Program)

Organization : Workplace Safety and Insurance Board; Toronto; Hybrid; CAD 97,000 - 112,000; Full time

Job summary

A local regulatory agency in Ontario is hiring a Return to Work Specialist to lead return-to-work activities, ensuring that injured or ill employees receive necessary support to return to their pre-injury jobs. The ideal candidate will possess a related university degree and experience in disability management. The role offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits package

Defined benefit pension plan

Language bonus payment for bilingual roles

Qualifications

• University degree at the undergraduate level focused on return-to-work.
• ACertified Disability Management Professional or commitment to obtain within three years.
• Experience in return-to-work or disability management.

Responsibilities

• Lead return-to-work activities for cases at risk.
• Educate employers and employees on their rights and obligations.
• Provide vocational rehabilitation planning and expert advice.

Skills

Knowledge of return-to-work processes

Communication skills

Analytical skills

Problem-solving ability

Education

University degree in a related discipline

Certified Disability Management Professional (CDMP)

Job description

Job Details - Return to Work Specialist FT Perm (Specialist, Return to Work Program) (5743)

Job Posting

Return to Work Specialist FT Perm (Specialist, Return to Work Program)

Organization : Workplace Safety and Insurance Board

Location : Toronto, Hamilton, Guelph, Kingston, Kitchener, London, Ottawa, St. Catharines, Sault Ste. Marie, Sudbury, North Bay Thunder Bay, Timmins, Windsor

Job Start Date : Description :

"Day in the life" / "Return to Work Specialist" : https://youtu.be/vjgrzVBKBnU

"Un jour dans la vie d'un spécialiste du retour au travail" : https://youtu.be/LhBzb02V40c

About the Workplace Safety and Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you’ll have the opportunity to :

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.

Bilingual designated roles - You may be eligible to receive a language bonus payment.

Salary Grade : 213 From : $97,184.05

Our priority is the health and wellness of employees and the people of Ontario. The WSIB model mixes working from home, office and field.

Recruiting for current and future Unilingual & Bilingual vacancies in the following locations :

Toronto, Hamilton, Guelph, Kingston, Kitchener, London, Ottawa, St. Catharines, Sault Ste. Marie, Sudbury, North Bay Thunder Bay, Timmins, Windsor

Job Summary :

Lead return-to-work (RTW) activities for cases at risk to drive RTW outcomes. Ensure suitable and sustainable RTW outcomes through customized coordination of services at the right time, applying a customer-centric approach. Achieve optimal outcomes and promote leading RTW practices through innovative and specialized services.

On a practical level, you would :

• Provide information to injured/ill persons and their employers on the return-to-work process and educate both parties on their rights and obligations.
• Identify obstacles to RTW and interventions needed to overcome them for positive outcomes.
• Help develop RTW plans, with or without accommodations.
• Provide expert advice, vocational rehabilitation planning, and support for coordinating RTW, including accommodations or transitioning to different jobs if necessary.

Major Duties & Responsibilities

1) Promote WSIB’s Return-to-Work Brand through :

• Representing WSIB and acting as Brand Ambassadors, promoting WSIB’s RTW program aligned with professional guidelines such as ISSA.
• Recommending, educating, and applying evidence-based practices to achieve optimal RTW outcomes and prevent injuries/diseases.
• Maintaining professional credentials, including obtaining the CDMP certification within two years of employment.

2) Apply a customer-centric approach and educate on :

• Disability management, RTW principles, benefits of early RTW, rights and obligations under WSIB Act and policies.
• WSIB’s suite of RTW services, resources, and industry-supported practices.

3) Evaluate, assess, and interpret case needs by :

• Gathering information holistically, collaborating internally and externally, and determining appropriate RTW approaches.
• Arranging assessments and developing RTW plans based on right services at the right time.
• Applying principles for special cases (e.g., mental health, ESL), researching risk factors, and leading innovative RTW options.

4) Make and communicate decisions by :

• Collaborating with all stakeholders, assessing RTW plans, and guiding successful outcomes.
• Leading RTW discussions, resolving barriers, and clarifying responsibilities.
• Making and communicating decisions, educating on rights and obligations, and monitoring compliance.

5) Manage and monitor RTW plans for sustainability by :

• Establishing follow-up systems, case conferences, and interventions to ensure ongoing focus on outcomes.
• Coordinating additional interventions and maintaining communication for successful RTW.

6) Perform caseload and RTW management functions :

• Implement effective documentation and follow-up systems.
• Document activities using WSIB systems.
• Respond promptly to inquiries and manage case priorities.

7) Perform other related duties as assigned.

Requirements : Job Requirements :

Education :

• University degree at undergraduate level in a related discipline (RTW).
• Certified Disability Management Professional (CDMP) or completion within three years of employment.
• Valid Ontario G class driver’s license or Class 5 for Quebec residents.

This position is currently eligible for education equivalency. Additional experience may substitute education on a 2:1 basis, with a minimum threshold at the university level.

Experience :

• One year in return to work, disability management, vocational rehab, or clinical experience focused on rehabilitation.

Our commitment to equity, diversity and inclusion

We respect and value diversity, creating an environment where everyone can be themselves and differences are celebrated.

The WSIB is committed to accessibility and inclusive employment practices under the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request during the recruitment process.

Disclosing conflicts of interest

Employees must act ethically and disclose any circumstances that could result in a conflict of interest, including political activity, outside employment, or personal relationships with current employees or stakeholders. For questions, contact [e-mail].

Privacy information

We collect personal information under the authority of the Workplace Safety and Insurance Act, 1997, used to assess qualifications and recruitment purposes. For concerns, contact [e-mail]. A criminal record check is required as a condition of employment.

To apply, submit your application by the closing date.