Retirement Living Coordinator

AgeCare; Medicine Hat; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in senior care is seeking a Retirement Living Consultant to enhance resident-centered living. This role involves sales, marketing, and community outreach to achieve occupancy targets while providing exceptional customer service. Candidates should have a business diploma and relevant experience in sales and marketing.

Qualifications

• Minimum of 2 years of experience in sales, marketing, or a similar industry-related position.
• Fluent in English, both orally and in writing.
• Computer literacy is essential.

Responsibilities

• Drive the development and execution of the annual sales and marketing plan.
• Handle inquiries and tours, qualifying prospects through the sales process.
• Coordinate the move-in process for residents.

Skills

Customer Service

Sales

Marketing

Community Outreach

Education

Business diploma or degree with a focus on Sales and Marketing

Tools

MS Office Suite

Customer Relationship Systems (CRMs)

Facebook

Job description

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Retirement Living Consultant is AgeCare’s internal expert on seniors retirement living and serves as the key sales and marketing person for the community. The retirement living consultant will excel at customer service and always look for opportunities to make our communities more resident-centered. This candidate will perform the necessary administrative, sales, community outreach and marketing duties to achieve and maintain occupancy targets within the community. This position is located at AgeCare Valleyview. It is 30 hours per week, Monday to Friday, with flexibility for some weekend and evening work as needed based on tours, admissions, events, etc.

What Is In It For You:

• Drive the development and execution of the annual sales, marketing, and community outreach plan for the community, with support from the Administrator and the Director of Communications & Marketing.
• To make sales calls, handle all inquiries and tours, qualifying all prospect and leading them through the sales process.
• To facilitate a smooth transition for residents by coordinating all aspects of the move-in process from lease or agreement signing, to coordination with hospitality and maintenance, and post move in follow-up.
• To conduct suite inspections upon resident move out, and assisting the Administrator and/or Maintenance Manager in determining resident damage and estimating cost of repairs.
• To manage the ongoing relationship with the retirement living residents.
• To provide local/ community expertise and input into the development of marketing materials, such as the website, adverts, sales materials, and campaigns.
• To actively seek ways to resolve issues or concerns with residents and families; keeping community processes, productivity, and success in mind.
  
  

What You Will Need:

• Business diploma or degree with a focus on Sales and Marketing.
• Minimum of 2 years of experience in sales, marketing, or a similar industry-related position.
• Computer literacy is essential; in particular MS Office Suite, Facebook and Customer Relationship Systems (CRMs).
• Must be fluent in English, both orally and in writing.
  
  

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!