Retail Team Lead: Chocolate Shop & Customer Experience

Purdys Group; Edmonton; On-site; CAD 18,000 - 25,000; Part time

Job summary

Purdys Chocolatier is seeking a part-time Team Lead for our Edmonton CityCentre shop. The role involves leading merchandising, customer service, and general shop operations, with a focus on driving sales and team engagement. Availability for all shifts, including evenings and weekends, is required.

You will guide staff, engage customers, and ensure policies and guidelines are followed to create a positive, energetic work environment within a renowned Canadian chocolatier.

Qualifications

• Leadership experience in a fast-paced retail/hospitality environment.
• Self-motivated and driven for results, enthusiastic about selling a quality product.
• Dedicated to providing a great customer experience.
• Energetic and enjoys meeting new people.
• Excited about working with a team and growing within Purdys Chocolatier.

Responsibilities

• Lead merchandising, customer service, and shop operations per company policies.
• Engage with customers, drive sales, and deliver a great shopper experience.
• Guide staff and collaborate with shop management to ensure smooth operations.

Skills

Leadership experience

Customer service

Sales driven

Teamwork

Hospitality

Job description

Purdys Chocolatier is seeking a part-time Team Lead for our Edmonton CityCentre shop. The role involves leading merchandising, customer service, and general shop operations, with a focus on driving sales and team engagement. Availability for all shifts, including evenings and weekends, is required.

You will guide staff, engage customers, and ensure policies and guidelines are followed to create a positive, energetic work environment within a renowned Canadian chocolatier.