Retail Support Associate | Fairview Park Mall

Intello Technologies Inc.; Kitchener; On-site; CAD 26,000 - 28,000; Part time

Benefits offered by this job

End of season bonus

Employee discounts

Career development opportunities

Flexible schedule

Job summary

TELUS is seeking a Seasonal Retail Support Associate in our stores in Kitchener, ON. The role offers shifts that include evenings, weekends, and holidays during a busy retail period.

You will engage with customers, identify their needs, restock shelves, and support store operations to ensure a smooth shopping experience. This temporary position emphasizes teamwork, reliability, and a passion for technology and telecommunications.

Qualifications

• Previous experience in retail sales or customer service is preferred, but not required.

Responsibilities

• Be part of a high performing team where contributions are measured and recognized.
• Work in a fast paced environment, where every day is different.
• Engage with customers to build rapport, identify their needs, and ensure a positive shopping experience.
• Work closely with Sales Representatives and Store Managers to achieve store goals and maintain a positive work environment.
• Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized.
• Work a flexible schedule, which includes evenings, weekends and holidays.

Skills

Customer service

Job description

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Location: Kitchener, ON, CA, N2C 1X1

Jobs by Category: Retail

Job Function: Retail

Status: Part Time

Schedule: Temporary

Description

This Role offers: $20 per hour in Ontario, Alberta, and BC. $19 per hour in Manitoba, Quebec,Newfoundland, New Brunswick, and Nova Scotia

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in ourcommunities to enrich the lives of Canadians with all acts of kindness - big and small
• We strive to ensure you have the support and resources you need to be successful at workand at home
• We offer the opportunity to work with all of our brands

As a Seasonal Retail Support Associate in our stores, you can expect to:

• Be part of a high performing team where contributions are measured and recognized
• Work in a fast paced environment, where every day is different
• Engage with customers to build rapport, identify their needs, and ensure a positive shoppingexperience
• Work closely with Sales Representatives and Store Managers to achieve store goals andmaintain a positive work environment
• Assist with daily store operations, including managing inventory, restocking shelves, andensuring the store is clean and well-organized
• Work a flexible schedule, which includes evenings, weekends and holidays. Key datesinclude but not limited to November 27, November 28, November 29th and November 30th (Black Friday weekend and Cyber Monday) and December 26 - December 27 (Boxing Dayweekend)

What’s in it for you?

• Competitive hourly rate and end of season bonus for qualifying team members
• Additional incentives, discounts on TELUS products, and WorkPerks - employee discountson products & services across 12,000 retail & service providers
• Career growth and learning & development opportunities to continuously develop your skills
• Opportunity to give back to communities in which we work, live and serve
• And much more...

Please note: Previous experience in retail sales or customer service is preferred, but not required. Apassion for technology and telecommunications is a plus.

You will be successful if you are...

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retailteam.

You're looking. We're hiring. Join the team.

We are honoured to be recognized

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.