Retail Supervisor Retail Stores Dartmouth, Canada

PUMA Gruppe; Dartmouth; On-site; CAD 30,000 - 40,000; Full time

Job summary

PUMA Gruppe seeks a retail associate in Dartmouth who excels in customer service and sales. Candidates should have 1-2 years of experience, a commitment to exceeding goals, and the ability to work flexible hours. This position involves assisting in store management and maintaining a high standard of customer experience.

Qualifications

• 1 – 2 years’ experience in customer service-oriented retail, preferably in apparel/footwear.
• Ability to exceed sales goals and present information to large groups.
• Strong team player; ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience in the Store.
• Ensure Store achieves/exceeds sales goals and profitability.
• Assist Store Manager with recruitment, training, and employee development.

Skills

Customer service

Sales

Teamwork

Problem-solving

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.