Retail Supervisor, Part Time - Halifax S/C

Gap; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated team member to enhance the customer experience in a retail environment. This role involves supporting the store leadership team, executing key tasks, and modeling best-selling behaviors. You'll play a vital part in fostering a positive work atmosphere while ensuring compliance and productivity. If you thrive in a dynamic setting and are passionate about delivering exceptional service, this opportunity is perfect for you. Join a team that values growth, collaboration, and customer engagement, and help shape memorable shopping experiences for all visitors.

Qualifications

• Strong customer service skills and ability to engage with customers effectively.
• Capability to communicate expectations clearly and directly.

Responsibilities

• Support store leadership by executing functional tasks and driving customer experience.
• Educate customers about loyalty programs and promote customer loyalty.

Skills

Customer Service

Communication

Sales Techniques

Team Collaboration

Technology Utilization

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors.
• Support sales leader during non-peak hours, with the customer as the primary focus.
• Collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after the store operating hours, including opening and closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• Provide clear and direct communication of expectations.
• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrate interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to maneuver around the sales floor, stockroom, and office and can lift up to 30 pounds.