Retail Supervisor- Nike Premium Outlet Collection Store

Nike Inc; Edmonton; Presencial; CAD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Wellness and Dental Benefits

Tuition Reimbursement program

Employee Assistance program

Retirement Savings Plan Match

Accrued Paid Time Off and Holiday Pay

Employee Stock Purchase Plan (ESPP)

Discounts for you and your family

Descripción de la vacante

Nike Edmonton Premium Outlet Collection Store is seeking a Retail Supervisor, known internally as a Specialist. You’ll guide a team in delivering exceptional customer service in a high-volume, fast-paced environment, helping customers find the right products and ensuring they leave inspired.

This role emphasizes leadership by example, collaboration with store teammates, and owning the customer experience daily.

Formación

• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays.
• Learn and train on the latest products and technologies.
• Maintain enthusiasm, integrity and customer focus.
• Ability to stand for extended periods and meet physical requirements.

Responsabilidades

• Be enthusiastic, knowledgeable about NIKE products and services.
• Lead by example and deliver service aligned with Nike’s standards.
• Create welcoming experiences and exceed customer expectations.
• Support teammates and contribute to daily store operations.
• Maintain professional conduct and safety practices.

Conocimientos

Customer service

Teamwork

Leadership

Communication

Descripción del empleo

Location & Store Type: Nike Edmonton Premium Outlet Collection Store

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Rewarded for a Job Well Done

• Health, Wellness and Dental Benefits Insurance
• Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family

Putting Your Best Foot Forward

• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed.

Nous offrons plusieurs mesures d’adaptation pour faciliter notre processus d’entrevue, notamment des lecteurs d’écran, des interprètes en langue des signes, un lieu accessible et unique pour les entrevues en personne, le sous-titrage, ainsi que d’autres ajustements raisonnables au besoin.