retail store supervisor

Esso; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated retail supervisor to oversee daily operations and manage a team effectively. In this role, you will be responsible for assigning tasks, hiring and training staff, and ensuring excellent customer service. The ideal candidate will possess strong communication skills, a keen sense of organization, and the ability to resolve issues efficiently. This position offers a dynamic work environment where you can make a significant impact on team performance and customer satisfaction. If you thrive in a fast-paced retail setting and are passionate about leading a team, this opportunity is perfect for you.

Qualifications

• Strong interpersonal skills and excellent oral communication are essential.
• Organizational skills and reliability are key for effective task management.

Responsibilities

• Assign sales workers to duties and supervise their activities.
• Hire, train staff, and manage inventory effectively.
• Resolve customer requests and complaints promptly.

Skills

Client focus

Excellent oral communication

Organized

Team player

Interpersonal skills

Flexibility

Reliability

Accuracy

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site: Work must be completed at the physical location. There is no option to work remotely.

Work Setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people
• 3-4 people

Additional Information

Security and Safety

• Bondable

Transportation/Travel Information

• Own transportation
• Public transportation is available

Work Conditions and Physical Capabilities

• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous People

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Support for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities