retail store supervisor

CO-OP; Wetaskiwin; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail business seeks a Retail Store Supervisor to oversee daily operations, manage staff duties, and ensure excellent customer service. The role requires a strong focus on organization and teamwork, along with the ability to handle fast-paced environments. Ideal candidates will have a secondary school graduation certificate and 1-2 years of relevant experience.

Qualifications

• 1 to 2 years of experience in a retail environment is required.

Responsibilities

• Assign sales workers to their duties.
• Authorize return of merchandise.
• Prepare reports on sales volumes and personnel matters.
• Resolve customer requests and supply shortages.
• Organize and maintain inventory.

Skills

Client focus

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

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