retail store supervisor

Esso; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to lead a dynamic team in a fast-paced environment. This role involves overseeing daily operations, managing staff training, and ensuring customer satisfaction. You'll have the opportunity to make a significant impact by organizing workflows, maintaining inventory, and addressing customer needs. If you're a reliable team player with excellent communication skills and a focus on client service, this position is perfect for you. Join this vibrant workplace and contribute to a thriving retail environment where your efforts will be recognized and valued.

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assign duties and train staff for effective operations.
• Manage inventory and resolve customer issues promptly.
• Prepare sales reports and establish work schedules.

Skills

Client focus

Attention to detail

Excellent oral communication

Interpersonal skills

Flexibility

Organizational skills

Reliability

Team player

Education

College or CEGEP diploma (1-2 years)

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Additional Information

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability:

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player