retail store supervisor

Fit For Life; Waterloo; On-site; CAD 40,000 - 60,000; Full time

Job summary

A retail business is seeking a manager to oversee sales operations in Waterloo. The role involves training staff, managing inventory, and ensuring customer satisfaction in a fast-paced environment. Candidates should possess strong organizational skills and experience in retail management.

Qualifications

• 2 years to less than 3 years experience required.
• Supervise 3-4 retail salespersons and sales clerks.
• Ability to work in a fast-paced environment.

Responsibilities

• Assign sales workers to duties and manage cash.
• Hire and train staff; establish work schedules.
• Resolve customer requests and complaints.

Skills

Client focus

Organized

Team player

Efficient interpersonal skills

Initiative

Reliability

Judgement

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Computer and technology knowledge

• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Own tools / equipment

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Work Term : Permanent

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