retail store supervisor

Petro-Canada; Waterloo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent gas and convenience store chain in Waterloo seeks a Sales Supervisor responsible for managing sales staff, hiring and training employees, and overseeing daily operations. The role requires at least 7 months of supervisory experience and a secondary school graduation certificate. This position is on-site with no remote work options available.

Qualifications

• 7 months to less than 1 year of experience in a supervisory role.
• Ability to manage and train staff.
• Experience in sales and customer service.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and returns.
• Prepare sales reports.
• Resolve customer issues and supervise a small team.

Skills

Staff management

Training and development

Sales reporting

Customer service resolution

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
  
  

Supervision

• 1 to 2 people