retail store supervisor

URBAN CHOICE MARKET LTD.; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to lead a dynamic team in a fast-paced retail environment. This role involves hiring and training staff, establishing work schedules, and resolving customer issues to ensure a seamless shopping experience. The ideal candidate will possess strong interpersonal skills, a client-focused approach, and the ability to multitask effectively. Join a welcoming workplace that values diversity and creates a supportive environment for all employees, including newcomers and visible minorities. If you thrive in a challenging environment and are passionate about delivering exceptional service, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong focus on client service and teamwork.

Responsibilities

• Hire, train, and supervise staff while managing schedules.
• Resolve customer issues and maintain inventory effectively.

Skills

Client focus

Interpersonal skills

Flexibility

Reliability

Team player

Multitasking

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Hire and train or arrange for training of staff
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Reliability
• Team player
• Ability to multitask

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Work Term: Permanent