Retail Store Supervisor

Esso Gas Station; Valemount; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading gas station is seeking a Retail Store Supervisor to oversee daily operations, staff performance, and ensure excellent customer service in Valemount, BC. The candidate should have a secondary school diploma along with experience in the retail sector. This permanent full-time role offers a competitive wage and responsibilities include training staff, handling cash procedures, and optimizing store operations.

Qualifications

• 1+ years of experience in the retail sector preferred.
• Ability to train and supervise staff effectively.
• Strong understanding of product promotions and sales.

Responsibilities

• Supervise staff performance and assign duties.
• Assist with scheduling to ensure shifts are covered.
• Maintain a clean and welcoming store environment.

Skills

Supervisory skills

Customer service

Conflict resolution

Cash handling

Education

Secondary (high) school graduation certificate

Job description

Employer: Torrential Dynamics Ltd. dba Esso Gas Station

Address: 1503 5th Avenue, Valemount, BC Canada V0E 2Z0

Email address: [e-mail]
Number of Position: 1
Position Name: Retail Store Supervisor
Position Duration: Permanent, Full-Time (will consider part-time as well)
Hours: 30 hrs/wk
Salary: $23.00/hr
Overtime: $34.50/hr (As per BC Provincial Standards- for over 8 hrs/day; 40 hrs/wk)
Observed Holidays: As outlined on labour.gov.bc.ca – 10 stat holidays/yr
Benefits: N/A
Language: English

Education: Secondary (high) school graduation certificate
Experience: 1 to less than7 months of experience in retail sector

Job Duties:

• Supervise staff performance; assign duties; explain responsibilities; and work stations when necessary;
• Assist with schedulingstaff to ensure all shifts are covered;
• Maintain a cheerful, welcoming and helpful mannerism while greeting guests;
• Maintain an up-to-date understanding of products (including new products and promotions) and ensure adherence to standard operating procedures (including time and quality expectations);
• Supervise Cash-In/Cash-out procedures verifying the shift opening balance and accounting for all shift incomes and expenditures and promptly process all the necessary paperwork;
• Perform store opening/closing/reporting duties as appropriate for shift being handled;
• Ensure a clean and welcoming environment is maintained at all times in order to promote store image;
• Train newer or less experienced employees and ensure they know their responsibilities and train all employees regarding new and/or promotional products;
• Resolve complaints, handle conflicts and professionally interact with a variety of stakeholders such as upper-management, employees, and customers;
• Maintain a professional appearance at all times and adhere to professional grooming standards.