retail store supervisor

Government of Canada; Town of Stratford; On-site; CAD 35,000 - 50,000; Full time

Job summary

The Government of Canada is seeking a supervisory role to oversee sales staff in a retail environment. Responsibilities include training staff, managing sales operations, and resolving customer issues. Ideal candidates will have a secondary school diploma and some supervisory experience.

Qualifications

• Experience of 7 months to less than 1 year.
• Ability to supervise 1 to 2 people.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments and returns of merchandise.

Skills

Supervision

Training

Customer Service

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people