retail store supervisor

Asiyans Group of Companies; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the retail apparel and fashion industry is looking for a Floor Supervisor in Scarborough, Ontario. This full-time position involves managing a team, overseeing retail operations, and ensuring excellent customer service. The ideal candidate will have strong interpersonal skills and a high school diploma with relevant experience in retail management.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• Focused on retail clothing management.
• Mid-senior level role.

Responsibilities

• Supervise and manage a team of 5-10 employees.
• Order merchandise and manage inventory.
• Handle customer complaints and resolve issues.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

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Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment
• Fashion house
  
  

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
  
  

Supervision

• 5-10 people
  
  

Experience and specialization

Area of specialization

• Clothing
• Retail store
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Ability to multitask
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  
  

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Support for mature workers

• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  
  

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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