retail store supervisor

Petro-Canada; Richmond Hill; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail service provider in Richmond Hill is looking for a supervisory staff member. The candidate will be responsible for supervising staff, managing inventory, and ensuring smooth operational flow in a fast-paced environment. This role requires excellent communication skills and a client-focused approach to enhance customer satisfaction.

Qualifications

• 1 to 2 years of experience in a supervisory role.
• College diploma is required.

Responsibilities

• Supervise and train staff, manage inventory, and resolve customer issues.
• Prepare sales reports and oversee payroll administration.

Skills

Attention to detail

Client focus

Excellent oral communication

Excellent written communication

Ability to multitask

Education

College or CEGEP certificate or diploma

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Air conditioned
  
  

Work setting

• Retail service establishment
  
  

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews
  
  

Supervision

• 1 to 2 people
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Walking
• Standing for extended periods
• Bending, crouching, kneeling
  
  

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask