retail store supervisor

KG Timber Mart Ltd.; Prince George; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail company in Prince George is seeking a Retail Store Supervisor to oversee daily operations, manage staff, and ensure customer satisfaction. The ideal candidate will have a secondary school diploma and 2-3 years of experience in retail management. This role involves training staff, organizing inventory, and addressing customer issues in a fast-paced environment.

Qualifications

• 2 to 3 years of experience in retail management.
• Ability to supervise and coordinate activities of workers.
• Experience in resolving customer complaints and managing inventory.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Hire and train staff, and resolve customer requests and complaints.
• Prepare reports on sales volumes and supervise daily operations.

Skills

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Direct and control daily operations

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Flexibility
• Reliability

Experience

• 2 years to less than 3 years

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Retail Store Supervisor • Prince George, BC, CA