retail store supervisor

Ultramar; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Ottawa is seeking a skilled supervisor to manage staff and oversee retail operations. Candidates should have 1-2 years of relevant experience, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Responsibilities include training staff, resolving customer issues, and managing inventory. The position is on-site, and candidates must be located in Canada.

Benefits

Health care plan

Life insurance

Qualifications

• 1-2 years of experience in a retail setting.
• Ability to supervise and train staff effectively.
• Experience in managing inventory and cash.

Responsibilities

• Supervise and train staff.
• Manage sales operations and inventory.
• Resolve customer complaints and ensure satisfaction.

Skills

Client focus

Efficiency

Flexibility

Organizational skills

Reliability

Team player

Initiative

Ability to multitask

Education

College/CEGEP

Job description

Overview

Languages

English

Education

• College/CEGEP
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
• Gas bar
  
  

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
  
  

Supervision

• 3-4 people
• 5-10 people
  
  

Experience and specialization

Area of specialization

• Retail store
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
  
  

Benefits

Health benefits

• Health care plan
  
  

Financial benefits

• Life insurance