retail store supervisor

Government of Canada; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A government body in Ottawa is seeking a supervisor to oversee retail operations. The role involves managing staff, handling sales, and ensuring customer satisfaction. Candidates should have a secondary school graduation certificate and experience in retail. The position is on-site with no remote options available.

Qualifications

• 1 year to less than 2 years of experience supervising staff.
• Ability to train and manage a team effectively.
• Experience in retail service establishments.

Responsibilities

• Supervise and coordinate activities of staff.
• Hire, train, and establish work schedules.
• Manage cash and oversee payroll administration.

Skills

Supervisory skills

Client focus

Attention to detail

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Air conditioned

Work setting

• Retail service establishment

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Ability to multitask