retail store supervisor

Government of Canada; Oshawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee sales operations in a dynamic environment. This role involves managing staff, training new employees, and ensuring excellent customer service. You will be responsible for organizing inventory, preparing sales reports, and addressing any issues that arise in the sales process. If you are passionate about retail management and have a knack for leading a team, this opportunity is perfect for you. Join a supportive workplace where your contributions will directly impact the success of the team and enhance customer satisfaction.

Qualifications

• Experience in managing staff and training new employees.
• Strong customer service and sales management skills.

Responsibilities

• Assign duties and supervise sales workers effectively.
• Manage inventory and resolve customer complaints.

Skills

Staff training

Customer service

Inventory management

Sales management

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Supervise office and volunteer staff