retail store supervisor

Falls Market; Okanagan Falls; On-site; CAD 40,000 - 55,000; Full time

Job summary

A retail grocery store in Okanagan Falls is seeking a Retail Store Supervisor to manage and oversee sales staff, handle inventory, and ensure excellent customer service. Ideal candidates will have a secondary school graduation certificate and prior supervisory experience. Join a supportive team dedicated to creating an inclusive environment for all employees.

Qualifications

• Experience: 7 months to less than 1 year.
• Supervises 5-10 people.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes.
• Resolve customer requests and complaints.
• Organize and maintain inventory.

Skills

Client focus

Organized

Flexibility

Team player

Judgement

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Applying to retail store supervisor @ Falls Market

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