retail store supervisor

ESSO CIRCLE K; Niagara Falls; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in retail seeks a Retail Store Supervisor for their Niagara Falls location. This role involves overseeing daily operations, managing staff, and ensuring optimal customer service in a fast-paced environment. Candidates should possess a high school diploma and have experience in retail management, demonstrating strong interpersonal skills and leadership capabilities.

Qualifications

• 1 to less than 7 months experience in retail is needed.
• Ability to supervise 5-10 people.
• Experience in organizing and maintaining inventory.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Hire and train staff, resolving customer complaints.
• Organize and maintain inventory and prepare sales reports.

Skills

Client focus

Organized

Team player

Flexibility

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 to less than 7 months

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Work Term : Permanent

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Retail Store Supervisor • Niagara Falls, ON, CA