retail store supervisor

Esso; Niagara Falls; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company in Niagara Falls seeks a Supervisor to oversee staff and manage operations. The ideal candidate will have a secondary school diploma and some experience in retail. Responsibilities include hiring, training, and supervising sales workers, as well as ensuring customer satisfaction and smooth operations. This position requires working on-site in a fast-paced environment with no remote option.

Qualifications

• Minimum of 1 month experience in a related field.
• Ability to supervise staff and manage a retail environment.

Responsibilities

• Supervise staff and assign duties.
• Hire and train employees.
• Manage inventory and sales reports.
• Resolve customer complaints.

Skills

Supervisory skills

Interpersonal skills

Attention to detail

Customer service focus

Teamwork

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience: 1 to less than 7 months, On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision: 5-10 people

Additional information

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability:

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative

Employment groups: This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees:

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths:

• Offers on-the-job training tailored to youth