retail store supervisor

Canco #119; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail business in Nanaimo is seeking a Retail Store Supervisor to oversee daily operations, manage staff, and ensure excellent customer service. The ideal candidate will have a secondary school diploma and experience in retail management. Responsibilities include assigning tasks, training employees, and handling customer issues. Join a dynamic team and contribute to a fast-paced retail environment with opportunities for growth.

Qualifications

• 1-2 years of experience in retail supervision.

Responsibilities

• Assign sales workers to duties and supervise their activities.
• Hire and train staff, and prepare reports on sales volumes.
• Resolve customer complaints and organize inventory.

Skills

Client focus

Team player

Organized

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Retail business
• Willing to relocate
• On-site customer service
• Gas bar

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Perform same duties as workers supervised

Supervision

• 3-4 people
• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?
• Work Term : Permanent
• Hours : 35 to 40 hours per week

Create a job alert for this search

Retail Store Supervisor • Nanaimo, BC, CA