retail store supervisor

TOM'S FOOD MARKET; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local food market in London, Ontario is seeking a Sales Supervisor to manage sales workers, handle inventory, and ensure customer satisfaction. Duties include hiring staff, ordering merchandise, and resolving issues that may arise. Ideal candidates should have a secondary school diploma and some experience in retail. This position offers a permanent work term, with 32.5 hours per week expected.

Qualifications

• 1 to less than 7 months experience or equivalent experience required.
• Ability to supervise and coordinate activities of workers.
• Efficient interpersonal skills are essential.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Order merchandise.
• Establish work schedules.
• Resolve customer requests and complaints.

Skills

Client focus

Excellent oral communication

Team player

Reliability

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 1 to less than 7 months

or equivalent experience

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Excellent written communication

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Work Term : Permanent
• Work Language : English
• Hours : 32.5 hours per week