retail store supervisor

Ray's No Frills; Lethbridge; On-site; CAD 45,000 - 55,000; Full time

Job summary

A retail grocery store in Lethbridge is looking for a supervisor to oversee staff and daily operations. The ideal candidate will have 2 years of retail experience, excellent communication skills, and the ability to handle customer relations. Responsibilities include managing inventory, scheduling, and training new employees. This position offers a fast-paced environment with opportunities for personal development and growth.

Benefits

Dental plan

Health care plan

Vision care benefits

Life insurance

Registered Retirement Savings Plan (RRSP)

Free parking available

Qualifications

• 2 years to less than 3 years of experience in a retail environment required.
• Strong leadership and interpersonal skills needed.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Supervise staff and manage daily operations in the retail store.
• Hire, train, and schedule employees as needed.
• Handle customer complaints and resolve issues efficiently.

Skills

Client focus

Excellent oral communication

Reliability

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years or equivalent experience

Tasks

• Supervise staff (apprentices, stage hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Perform opening and closing activities
• Ensure that the quality of products meets established standards
• Perform same duties as workers supervised

Supervision

• More than 20 people

Area of specialization

• Retail store

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Parking available

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities