retail store supervisor

BIG BEAR FOOD MART; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

A retail store in Kitchener seeks a Retail Store Supervisor. The role involves supervising sales staff, managing inventory, and ensuring customer satisfaction. Candidates should have at least a secondary school graduation certificate and experience in retail. The environment is fast-paced and requires multitasking skills. This position is ideal for organized and team-oriented individuals.

Qualifications

• 7 months to less than 1 year of experience required.
• Ability to supervise 1 to 2 people.
• Experience in managing inventory and sales.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Order and authorize return of merchandise.
• Establish and manage work schedules.
• Prepare reports on sales and personnel matters.
• Resolve customer requests and complaints.
• Organize inventory and supervise activities.

Skills

Client focus

Organizational skills

Interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 7 months to less than 1 year

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Retail Store Supervisor • Kitchener, ON, CA