retail store supervisor

Esso; High River; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading gas station retailer in High River is looking for a supervisor to manage store operations, including hiring staff and overseeing inventory management. The ideal candidate will have a high school diploma and at least one year of related experience. This role requires strong customer service skills and the ability to resolve issues effectively. The position is on-site with no remote work options available.

Qualifications

• Minimum 1 year of experience in a supervisory role.
• Strong communication skills in English.

Responsibilities

• Hire and train staff.
• Manage cash and inventory.
• Resolve customer complaints.

Skills

Staff training

Inventory management

Sales and customer service

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years, On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths: Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans
• Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers
• Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities