retail store supervisor

Esso; High River; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading energy company in High River is looking for a dedicated individual to manage staff and oversee operations on-site. Responsibilities include hiring and training staff, managing inventory, and ensuring exceptional customer service. The ideal candidate should possess a secondary school graduation certificate and have relevant experience in a supervisory role. This position is not eligible for remote work.

Qualifications

• 1 year to less than 2 years of relevant experience is required.
• Ability to supervise and coordinate activities of workers.
• Experience in managing cash and resolving customer complaints.

Responsibilities

• Hire and train or arrange for training of staff.
• Order merchandise and authorize returns.
• Prepare reports on sales volumes and personnel matters.

Skills

Staff training

Inventory management

Sales reporting

Customer service

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years; On site; Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
• Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
• Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities