retail store supervisor

SWADESH SUPERMARKET; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A grocery retailer in Hamilton, Ontario, is seeking a Retail Manager. The role requires 1-2 years of experience in retail management, involving staff training, inventory management, and effective resolution of customer complaints. The ideal candidate will have a secondary school diploma and knowledge of point of sale systems. This is an on-site role with no remote work option.

Qualifications

• 1-2 years of retail management experience required.
• Ability to authorize payments and returns.
• Experience in organizing and maintaining inventory.

Responsibilities

• Hire and train staff.
• Authorize payments and merchandise returns.
• Prepare sales and personnel reports.
• Resolve customer complaints.
• Supervise and coordinate staff activities.

Skills

Staff training and hiring

Inventory management

Customer service

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
  
  

Responsibilities

Tasks

• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
  
  

Experience and specialization

Computer and technology knowledge

• Point of sale system
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition