retail store supervisor

Gourmet Food Grocery Store; Hamilton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading grocery store in Hamilton seeks a Retail Manager to oversee store operations and sales staff. The ideal candidate will have a secondary school graduation certificate and must demonstrate strong interpersonal skills, client focus, and proven management experience. The role involves scheduling, inventory management, and ensuring customer satisfaction in a fast-paced retail environment.

Qualifications

• Requires 1 to less than 2 years of experience in retail supervision.
• Strong client focus and efficient interpersonal skills are crucial.
• Must be accurate and a team player.

Responsibilities

• Assign sales workers to duties and train staff.
• Order merchandise and maintain inventory.
• Prepare reports on sales volumes and resolve customer complaints.

Skills

Client focus

Team player

Efficient interpersonal skills

Accurate

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Team player

Experience

• 1 year to less than 2 years

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