retail store supervisor

PARK CONVENIENCE STORE; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established retail business is seeking a dedicated and experienced retail supervisor to lead their team. In this role, you will oversee daily operations, manage sales staff, and ensure excellent customer service. Your responsibilities will include organizing inventory, preparing sales reports, and resolving customer issues. This position offers an opportunity to make a significant impact in a dynamic environment where your leadership will drive success. If you have a passion for retail and a knack for problem-solving, this could be the perfect role for you.

Qualifications

• 1-2 years of experience in retail management or a similar role.
• Strong customer service and sales management skills are essential.

Responsibilities

• Supervise and coordinate activities of workers in a retail setting.
• Manage cash, resolve customer complaints, and maintain inventory.

Skills

Customer Service

Sales Management

Inventory Management

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Setting

Retail business

Tasks

1. Assign sales workers to duties
2. Authorize payments by cheque
3. Order merchandise
4. Authorize return of merchandise
5. Establish work schedules
6. Sell merchandise
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Resolve issues that may arise, including customer requests, complaints and supply shortages
9. Organize and maintain inventory
10. Supervise and co-ordinate activities of workers
11. Manage cash
12. Conduct performance reviews
13. Supervise office and volunteer staff

Work Conditions and Physical Capabilities